The objective of this deliverable was to report on the use of PIs (Performance Indicators) by SPCs (Shortsea Promotion Centers). In particular to gauge: the extent to which SPCs use the PIs in their operations and reporting; their views of the clarity, suitability and range of indicators; and what changes, if any, should be made. The necessary data was collected through a questionnaire supplemented by email and telephone calls. Electronic questionnaires were sent to the 21 SPCs on 21 September 2009. It was recognised that the SPCs are extremely varied in level of activity and general understanding of the use and importance of the performance indicators. It was thus anticipated that significant effort would have to devote to explaining the importance of the survey, its potential to influence revisions in the indicators and their application. To this end a number of reminders were sent and several telephone calls made over a two-week period.